Privacy Policy

Pursuant to Regulation (EU) 2016/679 (“GDPR”), we inform you that the personal data you provide will be processed lawfully, fairly and transparently.

1. Data controller

The data controller is Officina 360 Srls, registered office at Piazza di San Paolino 1r, Florence — email: info@officina360.com.

2. Purposes of processing

The data collected (name, surname, contact details, ID document, payment data, etc.) are processed solely to:

• comply with legal obligations (guest registration, reporting to Public Security, tax obligations);
• manage the booking and the stay;
• ensure the guest's security and assistance.

3. Processing methods and security

Processing is carried out using electronic and paper tools, with appropriate security measures to protect data from unauthorised access.

4. Data retention

Data will be kept only for the time necessary to comply with legal and administrative obligations.

5. Disclosure to third parties

Data may be disclosed solely to the competent public authorities (e.g. State Police) and to service providers strictly connected with managing the booking (payments: Stripe; booking system: Kross).

6. Rights of the data subject

The guest may at any time exercise the rights under Art. 15-22 GDPR (access, rectification, erasure, restriction and objection), by writing to info@officina360.com.

7. Complaints

The guest has the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

Cookie Policy

This website uses cookies to work correctly and, with your consent, to measure visits and the effectiveness of advertising campaigns.

Technical cookies (always on)

Necessary for the site to work and to manage the booking and payment (e.g. session, preferences, Stripe security). They do not require consent.

Analytics and marketing cookies (with consent only)

Google Analytics and Google Ads, used to understand how the site is used and to measure conversions. They are enabled only if you click “Accept”. You can refuse them without losing any functionality.

Managing your consent

You can change your choice at any time from the “Cookies” link at the bottom of the page. Consent is managed via Google Consent Mode v2.

Officina 360 SRLS · P.IVA 06660570489 · Piazza di San Paolino 1/r, 50123 Firenze · info@officina360.com · info@360rentals.it